Site Use

You must be 18 years or age or older to use and purchase items from this site. You also agree to the Terms of Use, the Privacy Policy and the Return Policy of this site.

General Errors

NEXT Hobbies strives to ensure the accuracy of the information published in our catalogs, mailings, emails and on our Web site(s). However, the documents and graphics published on this site may contain technical inaccuracies and or typographical errors. We make no representations about the suitability of the documents, information and/or graphics presented on this site. All such documents, information and graphics are provided "as is" without warranty of any kind.

Sales Tax

Sales tax is charged only on orders sent within the state of California. State law requires that we charge a sales tax on the full amount of the order. California residents will pay 7.75% tax on their order.

Pricing

We make every effort to post the correct pricing for an item, the cost of shipping, method of shipping, the taxes charged. However, errors may occur and when they do we are not obligated to sell the item at the erroneously posted price. NEXT Hobbies maintains the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card NEXT Hobbies shall immediately issue a credit in the amount of the incorrect price or we will attempt inform you of the error and give you the correct price, shipping, tax and with your approval of the corrected, ship the items.

Prices listed on price search engines may not be correct and we reserve the right to refuse or cancel orders with incorrect pricing.

Types of Payment: Visa & MasterCard Only

We accept Visa & MasterCard only. If you are having your merchandise sent to an address that is different from your billing address NEXT Hobbies has the right to turn down the order. Please ensure that your shipping address is on file with the credit card issuing bank so we can process your order.

Availability of Items

We make every effort to post the correct in stock status of items, and ship them as soon as possible. However, when an item shows as in stock in our data base it may not be in stock for immediate shipping due to the volume of items pulled and shipped each day. These unintended lapses in our data system are usually corrected within minutes and when they occur the product generally ships within 24 to 72 hours.

Trademarks and Copyrights

Trademarks on this website are either trademarks or registered trademarks of NEXT Hobbies. Most products and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners not NEXT Hobbies.

Copyrights, all website design, text, graphics, the selection and arrangement and all software compilations, source code, software in any form and all other material on this website are copyrighted by NEXT Hobbies and/or its web designer. ALL RIGHTS RESERVED. Permission is granted to electronically copy and/or to print in hard copy portions of this website for the purposes of placing an order with NEXT Hobbies. Any other use of materials on this website is prohibited.

Liability

The user of any product purchased on this site shall be responsible for determining the suitability of the product for his or her intended use and shall assume all risk, liability and property damage in connection therewith.

Thus you agree that NEXT Hobbies assumes no liability for your use of any product purchased on this web site or your use of this site. The operation, use or possession of any product is your liability. To the fullest extent permitted at law, neither NEXT Hobbies, nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site or sold from this web site. This is a comprehensive limitation of liability that applies to all damages, of any kind. You also agree to hold harmless NEXT Hobbies and or any of its affiliates, directors, employees or other representatives, for your use or possession of any product that may cause damage to yourself or others. You also agree to defend NEXT Hobbies and/or any of its affiliates, directors, employees or other representatives, from any lawsuits arising out of your use of the products purchased or information obtained from NEXT Hobbies and or any of its affiliates, directors, employees or other representatives.

Return Policy

NEXT Hobbies wants to deliver to you the exact merchandise you ordered, and deliver it in a timely manner. We accept returns within 30 days from the date the item was delivered (verified by the tracking number). Returned merchandise (items) must be in NEW and unused condition and complete with its original packaging. Open box, tested, assembled or partially assembled items will be considered used items.

You are responsible for shipping charges to return an item to NEXT Hobbies. Returns sent COD will also not be accepted.

NEXT Hobbies does not accept returns on electronic items including but not limited to: software, batteries, speed controls, radio systems, receivers, servos, electric motors, gas/nitro motors, chargers, balancers, gyros, electronic testing equipment.

Shipping charges will only be refunded if the need to return an item was due to an error by NEXT Hobbies, restocking fees do not apply to NEXT Hobbies shipping errors. A 20% restocking fee will be applied to all return items.

RMA # - Return Merchandize Authorization

You must contact us within 30 days to receive a “RMA” a Return Merchandize Authorization number. Any package without an RMA number will be refused.

You must request a RMA number and we must assign one to you, which means we approve the return. Email your request for an RMA using returns@nexthobbies.com this established the date and time of your request. We will provide instructions with your approved RMA via email. All returns not showing an approved RMA on the outside of the return box will be refused at delivery. We issue you a RMA, we must receive your package within 20 days from the issue date of the RMA number or delivery of your package may be refused.

When packing your order for return, include all the original items, parts, packing, instructions and/or manuals that were included. We will be unable to process your return if items or parts are missing. Please properly packed to avoid damage to the items or they may be refused.

Used Items

NEXT Hobbies does NOT accept returns on USED items. The flying, floating, driving or running of pre-built models, installing and uninstalling of upgrade parts, installation and use of electronics, and other similar actions, constitutes used items, as does missing parts. Items returned showing signs of possible use will be returned to the customer, at the expense of the customer, and no refund or credit will be granted.

Wrong Item Shipped by NEXT Hobbies

Please email returns@nexthobbies.com if the wrong items were shipped, we will provide instructions for returning the items you received and arrange shipment of the items you ordered. You must contact us by email (which has a date/time stamp) within 3 days of receiving your package if there are any missing parts or incorrect items.

Product Exchanges

If you request another item in exchange for returned item, and there is a difference in price, indicate how you wish to pay or be credited the difference (Visa/MasterCard). An exchange is only valid for new items being returned. Please email your request to returns@nexthobbies.com

Damaged Merchandise

If a package has been damaged in shipping, please REFUSE the delivery. If you have already accepted a package, and then discover that the item was damaged, please email us as soon as possible. Save all paperwork and packing material with the damaged goods. The carrier may wish to inspect it before processing the claim. Please do not return damaged-in-shipment merchandise to us yourself as it could affect the claim and keep you from receiving credit for the damaged return. Email us immediately at returns@nexthobbies.com

Defective Merchandise

Inspect your order and items as soon as it arrives. If you discover that an item is defective prior to use, email us returns@nexthobbies.com for return instructions. We may accept returns and exchange the defective items for like replacements. Defects found after the product has been used are covered under the manufacturer's warranty.

Due to the sensitive nature of the items sold on this website, all returns must be on NEW unused items. Defective products are covered by the manufacturer’s warranty. Only the manufacturer can determine if the product is defective or was damaged during use or misuse. The manufacturer does not permit us to handle warranty related issues.

For certain items that we import or manufacture ourselves, we will handle the warranty directly. You’ll know which items those are by looking at your invoice. Any item with a part number or SKU number starting with NXT____ will be warranted directly by NEXT Hobbies.

Lost Shipments

All shipments are tracked with a tracking number. The carrier must acknowledge that the shipment was lost and provide us with a claim number for us to process lost shipment requests. Report lost shipments at support@nexthobbies.com.

NEXT Hobbies reserves the right, to change this Return Policy at any time.